Established by Steven Wilson, Wilson Group Insurance provides our customers with affordable, quality insurance coverage with superior service. We are located in Durango, Colorado, and we are proud of our commitment to the community and the customers that we serve. It is our dedication to knowledgeable customer service that has made us a leading independent insurance agency in the area. Practicing our core values of service and friendliness, our agents strive to build personal relationships with each of our customers. This practice has resulted in a loyal network of clients, family and friends that have come to trust us for all their insurance needs. When it comes down to it, we sincerely care about our customers and taking care of all of their important insurance needs.
Wilson Group Insurance, is a full service, independent insurance company. We aim to consistently exceed the expectations of our customers with the best coverage, and premiums that are available from the trusted carriers that we represent. We have the ability to tailor fit most insurance scenarios, regardless of the risk or exposure. At Wilson Group Insurance Agency, we proudly offer the following products:
Home Insurance * Auto Insurance * Commercial/Business Insurance * Surplus Lines Insurance * Individual/Group Health Insurance * Life Insurance
The mission of Wilson Group Insurance Customer Service function is to always convey a passion for the customer and to consistently deliver the best service experience.
Delivering Customer Satisfaction is about providing timely, responsive service with integrity, simplicity and a passion for excellence while meeting or exceeding the customer’s expectations.
Customer Service is any activity provided by a Wilson Group Insurance employee that enhances the ability of a customer to realize the full potential value of a Wilson Group Insurance product or service before and after the sale is made, thereby leading to Customer Satisfaction and repurchase.